"Do not trust this operator. We specifically booked a sunrise flight and confirmed multiple times via message that we would be in the air for sunrise. When we questioned the late pickup time, the operator lied to us, promising a 'private car' that would get us to the site in 10 minutes to ensure we made the first flight. Instead, a shared van arrived late and we spent 50 minutes driving around Luxor picking up other passengers. We were still sitting in the van on the road when the sun rose. We missed the entire reason we booked this tour. The operator knew a 6:10 AM shared pickup would miss the sunrise, but lied about a private transfer just to keep our booking. This wasn't an accident; it was dishonesty. The operator knew we would miss it but lied about the transport method to secure the booking. I enquired several times about a refund and never heard back. Highly unethical business practices

It’s outrageous to pay for an activity and once on D-Day, no car comes to the meeting place. I waited 35min for a driver to pick me up at the pick-up place to take me to the activity but no one came. Cannot contact the organizer or Viator support. This is shameful! To flee!! I would not recommend it at all.

Thank you so much It was a beautiful trip and the organization was very nice and the team was more than great ,Price was convenient , happy new year

Great experience with flying the hot airballoon. Our pilot was a very experienced one with interesting facts of the sights. Best to note if you have fear of flying to consider the participation.